Withdrawal FAQ1

更新时间:2015-09-09 20:33:21点击:10545661 After-sales assistance

Frequently Asked Questions about Withdrawals
Q: Can I withdraw from any bank?
A: Our website supports UnionPay transfers. You can view all available banks on the withdrawal page.
If you withdraw money across banks, the time it takes to arrive depends on the speed of the bank's operations.
(If the bank is closed on holidays, the bank will transfer money on the next working day)
Q: How long does it take for the withdrawal to arrive?
A: It will arrive within 30 minutes at the latest
Q: Can I withdraw money 24 hours a day?
A: Our withdrawal service is 365*7*24 all year round
Q: What is the maximum amount that can be withdrawn per day?
A: [Bank card withdrawal] The minimum withdrawal amount for a single transaction during the whole day is 500 yuan.

[Digital currency withdrawal] The minimum withdrawal amount for a single transaction during the whole day is 100 yuan. The maximum withdrawal amount for a single transaction,
regardless of time, is 100,000 yuan for online banking and digital currency, and the maximum daily withdrawal amount is 1,000,000 yuan. [Converted according to the daily exchange rate]
Q: Are there any other restrictions on withdrawal?
A: If you receive casino-related discounts but have not deposited in the past 30 days, the maximum withdrawal amount is 5 times the discount received.
For example: If you receive a discount of 100 yuan and have not deposited in the past 30 days, the maximum withdrawal amount is 500 yuan.
After you successfully withdraw, the system will automatically recover your remaining profit, and you can deposit and withdraw normally without limit
Q: Do I need to bind a bank account for withdrawal?

A: No, you can use multiple bank cards in your name to apply for withdrawal, but you cannot use bank cards other than the registered name to withdraw.

Q: Why was my withdrawal returned?
A: Your withdrawal process may not comply with the withdrawal regulations or there may be problems with the withdrawal information. Please contact customer service or check the internal message for the specific reason.
After you submit the withdrawal, if the account balance is negative due to any factors, the casino has the right to cancel your withdrawal application


Recommended Reading